Privacy Policy

Who we are

Our website address is: This website is owned by Denise Maffey & Associates Limited.

What personal data we collect and why we collect it

We collect personal information from you, including information about your:

  • IRD numbers
  • Contact information
  • Location
  • Bank details for bank feeds

We collect your personal information in order to:

  • Interact with IRD, ACC, Companies Office
  • Prepare and file tax returns
  • To compile financial information

We collect information automatically collected about your interaction with our website. This includes information that is automatically stored by cookies and other session tools. For example, your IP address, your contact history (if there is any), etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Contact forms
We collect information that you give us when using a contact form on our website. This information is emailed to us and may also be kept in our website database. We use this information to make contact with you by phone and/or email, and provide our services to you.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We use Google Analytics to gather information on who uses our website, how they interact with our site and other information that Google collects on our behalf. You can read Google’s privacy policy here.

Who we share your data with

We value your privacy. Any data collected or compiled on your behalf is stored in a safe and secure manner. Besides our staff, we share some of this information with:

  • IRD in order to file your tax returns.

How long we retain your data

We retain your anonymised data indefinitely.

We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but no longer than is absolutely necessary.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at , or 09 412 2535, or PO Box 413, Kumeu, Auckland 0841.

What data breach procedures we have in place

Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, including client portal login, please note that it is your responsibility to ensure your username and password remain secret and are not shared with anyone unless there is assurance of their ability to protect this information and use it for the purposes you allow them.

Our contact information

You can contact us at or via our contact page.

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy. Last modification was made 21 June 2021.